We’re here to help
We know that life can be difficult sometimes. We can help by giving you practical support and guidance with your agreement by letting you know what options are available to you.
Our financial support team is on hand to help you.
If you don’t like speaking on the phone, don’t worry, you can speak to a member of our team through our live chat services. You can find the link on the bottom of this page.
Below you can find information on external organisations who can help with your finances and wellbeing. Whatever you may be facing – you don’t need to face it alone, there is support available.
Help with your money
Impartial debt advice and solutions.
Take a quick money health check to see how StepChange can help.
Follow the link below to take the first step to getting back in control of your finances.
A government backed self-help guidance and tools to help you manage your money, debts and pensions.
Supporting your wellbeing
If you or someone you love has cancer, Macmillan will do whatever it takes to support you.
Advice and information on mental health, including tips on how to manage your money.
A government backed self-help guidance and tools to help you manage your money, debts and pensions.
Third party access
Third party access gives you the ability to nominate a third party to act on your behalf. They will be able to discuss details of your agreement with us in full but will not be able to make any changes to the agreement. This can only be done with your authorisation. Please complete the Third Party Authorisation Form if you wish to authorise a third party to act on your behalf.