FAQ

Help and support retail customers
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Changing your agreement
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Under the Data Protection Act we are only permitted to talk to you about your finance agreement unless you have specifically nominated a third party to speak on your behalf. To nominate a third party please click here to download a Third Party Authorisation form. Please complete and return to us via email or post.

[email protected]

Customer Services Department
Santander Consumer (UK) plc
Santander House
86 Station Road
Redhill
Surrey, RH1 1SR

Alternatively, please follow this link to contact our Customer Services department for more information.

Please note that whilst we may talk to a nominated third party about your agreement, only you, as the agreement holder, are able to make any changes to the agreement.