You are entitled to receive a statement of account.
The statement will include
- A detailed history of your payments
- Any applicable fees, charges, and any other transactions
To get a statement of account, contact us by email or post using the details below. Or, you can reach out to our team by clicking here.
Alternatively, under section 77 of the Consumer Credit Act 1974, you are entitled to request for a statement of account. This statement will include a summary of all the payments under the agreement as follows:
i. The total amount you have paid to date;
ii. The total amount that has become due and remains unpaid; and
iii. The total amount that will become due at a future date under the agreement.
The statement will also include
- A detailed history of these payments
- Any applicable fees, charges, and any other transactions
- A copy of your agreement.
To get a S77, contact us by email or post using the details below. Or, you can reach out to our team by clicking here.
Data Access Department
Santander Consumer (UK) plc
Santander House
86 Station Road
Redhill
Surrey
RH1 1SR