You should contact us for assistance as soon as possible by submitting a Satisfactory Quality Complaint. We will guide you through the remedies that are available to you under the Consumer Rights Act 2015.
The remedies available could include the following, depending on the time that has passed from the point of sale:
- Rejection (within the first 30 days of the agreement or at a later point in the agreement if alternative remedies are not successful);
- Repair; and/or
- Replacement.
You can also contact your supplying dealer to discuss the problem.