If you’re having financial difficulties, you can look for free advice from a charitable debt management organisation such as:
- Citizens Advice
- StepChange Debt Charity
- National Debtline
- MoneyHelper
These organisations will help you assess your financial situation to see what you can afford and also help you fill out a common financial statement. This financial statement should then be submitted, together with a proposed offer of repayment to:
Arrears Management Department
Santander Consumer (UK) plc
Santander House
86 Station Road
Redhill
Surrey, RH1 1SR.