Making a payment

If your agreement is regulated and you’re making a lump sum payment to part settle your agreement, please make sure you get in touch to notify us that you are intending on making a payment either before or shortly after you’ve made the payment to us, this will stop the payment being returned back to you.

The quickest way to get in touch is via our live chat, alternatively please email or write to us to let us know.

There are a number of payment options available to you, the quickest and easiest being via our secure online payment system:

Payment by Secure Online Payment System

Your debit or credit card must be issued by a UK Financial Institution and registered to the address we have on record for you. You must also be the named agreement holder.

We’re only able to accept payments if your agreement is up to date and your payment is:

  • less than £25,000
  • for your normal monthly instalment
  • for full settlement and for the value of the last settlement figure quoted*

*If you want to settle your agreement with a previous unexpired settlement figure quoted, you can do so with an alternative method of payment:

  • CHAPS payment
  • Online / Mobile banking
  • Cheque

Card payments can take up to 3 days to show on your agreement and are cleared once they are applied to your agreement.

Payment by Online / Mobile banking

You can easily make a payment with an online or mobile banking transfer.

To make a payment, you’ll need the details listed below:

Bank Account Name: SC (UK) Receipts Account
Sort Code: 09-00-92
Account No: 90004049

Add your payment reference

This makes sure your payment reaches your account. Use your 14 digit agreement number starting with “100”. You can find this on your agreement documentation or your Direct Debit payment reference if you have one.

Payments by Online / Mobile Banking typically take up to 5 days to show on your agreement and are cleared once they are applied to your agreement.

Payment by CHAPS

To make a CHAPSs payment you’ll need the details listed below:

Bank Account Name: SC (UK) Receipts Account
Sort Code: 09-02-40
Account No: 90004049

Add your payment reference

This makes sure your payment reaches your account. Use your 14 digit agreement number starting with “100”. You can find this on your agreement documentation or your Direct Debit payment reference if you have one.

Payments by CHAPS will typically show on your agreement the day after receipt and are cleared once they are applied to your agreement.

Payment by Cheque

You can make a payment by cheque by sending it to the below address:

Santander Consumer Finance
Santander House
86 Station Road
Redhill
Surrey
RH1 1SR

Please make your cheque payable to Santander Consumer (UK) plc.

Add your payment reference

Please include the payment reference on the back of the cheque. This makes sure your payment reaches your account. Use your 14 digit agreement number starting with “100”. You can find this on your agreement documentation or your Direct Debit payment reference if you have one.

Payments by cheque will typically show on your agreement the day after receipt and will clear 10 working days after they are applied to your agreement.