You are free to take your vehicle abroad anywhere within Western Europe for a period of up to 28 days at any one time and must have evidence of insurance and breakdown cover. If you would like to travel outside of Western Europe or for a period in excess of 28 days, you must first gain […]
You will not receive a V5 document for the vehicle. Contract Hire is a Lease product, and the title of the vehicle belongs to the leasing company and not the lessee/driver.
If the vehicle is stolen you are required to carry on making your monthly payments until your insurance company has resolved the matter. If you have informed us that the vehicle has been stolen but it is subsequently found and returned, please obtain a letter from your insurance company to confirm this. If the vehicle […]
If you have selected servicing and maintenance with your agreement, please refer to your servicing and maintenance schedule. You can book your service online by visiting this page. If you have not opted for service and maintenance, you must service the vehicle in accordance with the manufacturers recommended service intervals at a franchised dealer using […]
MOT’s are not required for a new vehicle in the first 3 years. After which, a MOT is required annually. When you return the vehicle you must ensure that it does not require an MOT test for at least two months following the end of the fixed period. If you are a Northern Ireland customer please […]
Yes, you can increase or decrease your annual mileage allowance once you have paid a minimum of 3 monthly rentals. If you are within the last 3 months of the term of your agreement you will not be able to modify your mileage. You can request a mileage modification by completing our online form. However, […]
You can request a copy of an invoice by completing our online form, please click the button below.
It’s important that we are aware of any change to your personal details so that our records are correct. Click here to update your personal details.
If your vehicle is written off you are required to carry on making your monthly rental payments until your insurance company has resolved the matter. Where your vehicle has been deemed a total loss your account must be settled in full once any insurance pay out has been made.