Provided your agreement is regulated by the Consumer Credit Act, you have 14 days from receipt of the copy of your executed agreement from Santander Consumer Finance to cancel the agreement. Please note that cancellation of the finance agreement does not cancel the sale of the goods themselves.
Under the Consumer Credit Act 1974 you have certain termination rights. For further information about these rights please refer to page 1 of your agreement, ‘Termination: Your Rights’ or follow this link for more information about this option. Please note that these rights are not applicable if you have a Fixed Sum Loan agreement.
You can learn more about voluntary termination here. To speak to a member of our team, please contact us on 0800 085 1759.
To apply a fair and consistent standard to all vehicles that are returned, we use the British Vehicle Rental and Leasing Association (BVRLA) ‘Guide to Fair Wear and Tear’. Please click here to view the guide.